FAQ
How do I make a pickup order for my shipment?
First, you request for a quote for your shipment by filling the shipment details in the Shipment Order Form and submit. Second, you will receive an online response from BETA indicating the price for your shipment together with the transit.
How can I personally process my shipments ready for your pickup?
After price of your shipment is ascertained, you can call BETA Customer Service to guide through the processing / packaging of your shipments and ready for despatch. Once done, we will send you a courier to pickup your shipment.
Is there Insurance Cover for my shipment in case of any problem?
BETA has goods-in-transit (GIT) insurance cover for all shipments carried. Customers can file claim for damages to any of their shipments under this cover. In addition, customers can file for refund of shipment valued if declared or specifically insured outside the BETA GIT, at dully filled at the point of sending with full invoice/receipt. There are separate charges for specific insurance cover.
What is the transit time of pickup and delivery of my shipment at destination?
Every shipment has a transit time between the pickup at Origin and delivery at final destination. This is available for all cities/countries. BETA has provided a link below for the transit times.
Are there any goods or products prohibited from carriage?
There are items (goods or products) that are prohibited from carriage by Airlines and Customs of various countries. Press the link here to lead you to the list. This list is updated periodically as the airlines/customs advises.